partial page printing (1388 Views)
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Honor Student
mlzeid
Posts: 4
Member Since: ‎04-09-2011
Message 1 of 6 (1,388 Views)

partial page printing

Sometimes when I print the whole page doesn't print--I will get either the top or the sides. How can I fix this?

Honor Student
Miker7400
Posts: 2
Member Since: ‎03-16-2012
Message 2 of 6 (1,312 Views)

Re: partial page printing

Repeatedly, my OfficeJet 4500 All-In-One will only print the top 25% of a page. After I pull the plug on it a few dozen times it will work correctly again but only for a short time. I have tried all the diagnostics, cleaned the cartridges, etc, but nothing solves the problem Please help.

PhD Student
Binary_Zen
Posts: 821
Member Since: ‎08-12-2009
Message 3 of 6 (1,288 Views)

Re: partial page printing

This sounds like a print job spooling or connectivity issue. How is the printer connected to the PC (wirelss or usb)?

Binary_Zen (worked at HP )

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Honor Student
Miker7400
Posts: 2
Member Since: ‎03-16-2012
Message 4 of 6 (1,284 Views)

Re: partial page printing

USB

PhD Student
Binary_Zen
Posts: 821
Member Since: ‎08-12-2009
Message 5 of 6 (1,278 Views)

Re: partial page printing

Try a different driver to see if it is a driver issue.

 

1. Click Start, Control Panel, Printers

2. Click Add Printer, Select Local and remove the checkmark from auto-detect.

3. Select USBxxx (this should say HP) for the port

4. Select Deskjet 5550 from the list under HP.

 

Try to print and see if it can print the entire document.

Binary_Zen (worked at HP )

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Please mark Accept As Solution if it solves your problem
Honor Student
NuffSed
Posts: 3
Member Since: ‎06-17-2013
Message 6 of 6 (1,081 Views)

Re: partial page printing

I followed your steps & it solved part of the problem.

 

My HP Officejet Pro 8500 Plus was printing only a fraction of the page when printing from email or some pdf files ...when using my desktop computer. My daughter prints okay using wifi with her i-phone.

 

I couldn't follow the last couple of steps exactly as they didn't quite fit.......can't see them now as I type this, so can't discuss intelligently. The install wizard gave me some trouble.

 

That said,.....Now it prints everything.....only on the upper left quarter of the page....in wonderfully small, microscopic print............unadjustably small print.

 

It's getting very frustrating to try & get one page printed without using tons of ink & pages.

 

My next multifunction center is likely to not be an HP.

 

Out Here,

NuffSed

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