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05-08-2012 08:37 AM
I recently got an Officejet 6500A Plus that I have on a wireless home network. I have printed all kinds of documents, including a newsletter I received that had photos in it, and everything came out pretty true to color.
Yesterday, I tried to print a photo I had uploaded from my digital camera. The photo is of 4 people in an indoor setting. The print came out completely washed over in red. You can just about make out the people in the photo. I tried 3 different times - and they all came out the same.
06-13-2012 03:27 PM
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!