06-16-2011 09:30 AM
Try following the steps outlined in the link below
That solve it?
Although I am an HP employee, I am speaking for myself and not for HP.
- HP Connected - Finding Your Printer's Email Address in HP Connected
- HP Printers - How Do I Find My Model Number or Product Number?
- HP Connected - Getting the Printer Claim Code
- HP Printers - Which Cartridges Work with My HP Printer?
- HP Officejet and Photosmart All-in-One Printers - The Automatic Document Feeder (ADF) Does Not Pick Up Paper