Re: photosmart 6510 printing size not matching paper size (4926 Views)
Reply
Honor Student
spotty99999
Posts: 2
Member Since: ‎11-06-2011
Message 1 of 18 (4,947 Views)
Accepted Solution

photosmart 6510 printing size not matching paper size

Problem: I select 4x6 size photo paper when printing from photoshop, the final print always has a 1/2 inch empty border, even when selecting borderless printing.

 

Printer Model: HP Photosmart 6510

OS: Windows 7

Connection method: Wireless

Error messages: No error messages appear

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 2 of 18 (4,926 Views)

Re: photosmart 6510 printing size not matching paper size

Maybe some of this document can help:

 

Printer settings

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Tutor
snowcat27
Posts: 13
Member Since: ‎04-28-2009
Message 3 of 18 (4,748 Views)

Re: photosmart 6510 printing size not matching paper size

Thanks for your reply even though it was not to me. This helped greatly and I was finally able to print my photos borderless and also learn some more things I did not know by using the information in the article you suggested in your answer here.  However, the manual directions in the article are not anything like my 6510 print settings menu; I wish I had the window that is shown in the article but I was able to figure out my settings.

Student
Dustyv
Posts: 1
Member Since: ‎03-29-2012
Message 4 of 18 (4,486 Views)

Re: photosmart 6510 borderless printing

Even though I selected borderless printing and 4x6 paper, the photos have a white border on 2 sides.  Please help.  thanks.

Student
gkate
Posts: 1
Member Since: ‎04-06-2012
Message 5 of 18 (4,442 Views)

Re: photosmart 6510 printing size not matching paper size

trying to print an invitation (5 1/2 x 8 1/12) from Microsoft 7 Word and I have no custum options to resize the paper.  The error "mismatched paper size" keeps coming up.  Please help!  Do I need to get a different printer?  I just purchased this one

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 6 of 18 (4,417 Views)

Re: photosmart 6510 printing size not matching paper size

This document may help:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&cc=us&dlc=en&lc=en&product=5058336&tmp...

 

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Student
scnimmer
Posts: 1
Member Since: ‎07-08-2012
Message 7 of 18 (4,052 Views)

Re: photosmart 6510 printing size not matching paper size

I tried the steps in the article posted, but I can't seem to find where to change the paper size to "custom" I am trying to print invitations. I understand the paper mismatch error is to help prevent printing on the wrong size/to save ink, but it gets frustrating when it won't print because my paper is 1/4 of an inch off from what my options are. Is there any other way around this? Am I just missing the place where I should be able to choose a custom size?

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 8 of 18 (4,032 Views)

Re: photosmart 6510 printing size not matching paper size

Which version of Word are you using? And which operating system?

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Student
katsknacks
Posts: 1
Member Since: ‎08-06-2012
Message 9 of 18 (3,878 Views)

Re: photosmart 6510 printing size not matching paper size

I am having the same problem.  I went to the page you suggested, but it didn't help.  I have windows 7 with word 2010.  if i put a regular sheet of paper in, it will print.  but when i put in the invitation, I get a page mismatch.  My guess is this size is not supported by the printer which means I will need to return it.

 

Thoughts?

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 10 of 18 (3,842 Views)

Re: photosmart 6510 printing size not matching paper size

This is what I found for supported media sizes:

Paper type Paper size
U.S. Letter216 x 279 mm (8.5 x 11 in)
Legal216 x 356 mm (8.5 x 14 in)
Executive184 x 267 mm (7.24 x 10.51 in)
Cabinet127 x 177.8 mm (5 x 7 in)
O. hagaki200 x 148 mm (7.87 x 5.83 in)
A4210 x 297 mm (8.27 x 11.69 in)
A5148 x 210 mm (5.83 x 8.27 in)
A6105 x 148 mm (4.13 x 5.83 in)
10 x 15 cm100 x 150 mm (3.9 x 5.9 in)
3.5 x 5 in89 x 127 mm (3.5 x 5 in)
4 x 6 in101.6 x 152.4 mm (4 x 6 in)
5 x 7 in127 x 177.8 mm (5 x 7 in)
8 x 10 in203.2 x 254 mm (8 x 10 in)
13 x 18 cm130 x 180 mm (5.1 x 7.1 in)
L89 x 127 mm (3.5 x 5 in)
2L127 x 178 mm (5 x 7.01 in)
4 x 6 in (tab)101.6 x 152.4 mm (4 x 6 in)
10 x 15 cm (tab)100 x 150 mm (3.9 x 5.9 in)
B5 (JIS)182 x 257 mm (7.17 x 10.12 in)
B5 (ISO)176 x 250 mm (6.93 x 9.84 in)
Japanese Postcard100.1 x 148.1 mm (3.94 x 5.83 in)
007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation