photosmart 8250 error 0xc18a0001 (6913 Views)
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Student
curlek
Posts: 1
Member Since: ‎08-20-2011
Message 1 of 11 (6,913 Views)

photosmart 8250 error 0xc18a0001

cant print..

Intern
pmhaseeb2010
Posts: 88
Member Since: ‎06-14-2011
Message 2 of 11 (6,883 Views)

Re: photosmart 8250 error 0xc18a0001

OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech.....
james cowan: hp error code 0xc18a0001
Earnest: I will assist you in this regard
james cowan: great
Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
james cowan: correct
Earnest: Thank you for confirmation
Earnest: May I have the model number of All-In-One you are using?
james cowan: c6250
Earnest: Thank you for information.
Earnest: James, please let me know the room temperature in which printer is replaced
james cowan: 67 degrees f
Earnest: Okay
Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
james cowan: ok
Earnest: Press and hold the "left arrow" key.
Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
Press and release the "OK" button.
Earnest: Please ignore the above steps, James
james cowan: ok yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer
Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
Earnest: Display should say “Support” and display the FW rev (something like R0616R)
james cowan: COxxFN0723BR
Earnest: Okay
Earnest: 2. Press and release the right arrow button until the display says “System Configuration Menu
james cowan: ok
Earnest: 3. Press and release the "OK" button.
james cowan: ok and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
james cowan: ok
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Earnest: Let me know once you are done with the above steps
james cowan: ok its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
james cowan: ok
Earnest: Let me know the message displaying on the front panel of the printer
james cowan: printer preparation occuring - do not interrupt
Earnest: Okay
james cowan: ok its done
Earnest: Let us print a self test page from the printer now
james cowan: ok deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
james cowan: ok printing
Earnest: Okay, please check whether all the colors pritned perfectly on the test page
james cowan: perfect
Earnest: Great..Cheers!!!
james cowan: thank you very much
Earnest: James, now you can continue using the printer
Earnest: I appreciate your efforts and patience in trying to resolve the issue.

tecnical support for hp printing
134 Honor Student
Honor Student
134
Posts: 3
Member Since: ‎05-24-2012
Message 3 of 11 (5,961 Views)

Re: photosmart 8250 error 0xc18a0001

i had the hp error code 0xc18a0001, printer model 8250 photo smart
Student
WebWeaver64
Posts: 1
Member Since: ‎11-09-2012
Message 4 of 11 (4,920 Views)

Re: photosmart 8250 error 0xc18a0001

Thank you thank you thank you. I did everything HP support area said, and the next thing was to ditch the printer as the part would have cost as much as a new printer... Using these instructions allowed me to print. Thanks! I have a D7400 and it work with my printer to reset it. Thankgs!
Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 5 of 11 (4,745 Views)

photosmart 8250 error 0xc18a0001

webweaver64,

If you run into similar errors again this article should help further:
http://goo.gl/sbOF2

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Honor Student
INTRINSIC
Posts: 3
Member Since: ‎01-05-2013
Message 6 of 11 (4,512 Views)

Re: photosmart c6280 error 0xc18a0001

I have a big problem with my printer at first i followed the steps shown and it works but now the same problem have resumed trying to use the same steps it no longer works it reached where it says load plain white paper and press OK after pressing OK it says (One-time ink system inicialization beginning Do not turn printer off or disconnect power during process Press OK to continue) from there i have waited for long but no respond what should i do?

Honor Student
INTRINSIC
Posts: 3
Member Since: ‎01-05-2013
Message 7 of 11 (4,503 Views)

Re: photosmart c6280 error 0xc18a0001

will you pliz help me my printer Hp photosmart c6280  is stressing me after service of two months i post secking assistance put no responce at first i went through steps posted but now it has refused

 

Honor Student
INTRINSIC
Posts: 3
Member Since: ‎01-05-2013
Message 8 of 11 (4,483 Views)

Re: photosmart c6280 error 0xc18a0001

After error 0x18a0001 now it says (The following ink cartriges cannot be used after device inicialization and must be replaced )all the six  what should i do ?

 

 

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 9 of 11 (4,441 Views)

photosmart 8250 error 0xc18a0001

INTRINSIC,

With all the issue you list it seems the printer may require servicing. You can contact support -- at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://goo.gl/kQDB -- for servicing options.

Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
josezeus
Posts: 1
Member Since: ‎04-22-2013
Message 10 of 11 (3,509 Views)

Re: photosmart D7360 error 0xc18a0001

hi i have a HP photosmart D7360 with error 0xc18a0001 help me please

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