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Re: printer leaking ink hp psc 750 (2172 Views)
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Student
1000jd
Posts: 1
Registered: ‎06-01-2010
Message 1 of 6 (2,469 Views)

printer leaking ink hp psc 750

There is Ink leaking a green colur out of the bottom of the printer and when I looked in where the ink cartridges are stored on the right there was a large gell clump of black ink.

how do I fix this please? I am based in Dublin Ireland and do not know where I can get it fixed. Will it cost me alot of money to repair? Can I do it myself?

Thank you. By the way only use original HP cartridges so should not happen. Thank you

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PhD Student
Ciara_B
Posts: 2,297
Registered: ‎11-27-2009
Message 2 of 6 (2,451 Views)

Re: printer leaking ink hp psc 750

Hi, is your printer still within warranty? If so,  I'd suggest contacting phone support for this issue.

Although I am an HP employee, I am speaking for myself and not for HP.
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Distinguished Professor
DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 3 of 6 (2,444 Views)

Re: printer leaking ink hp psc 750

 


1000jd wrote:

There is Ink leaking a green colur out of the bottom of the printer and when I looked in where the ink cartridges are stored on the right there was a large gell clump of black ink.

how do I fix this please? I am based in Dublin Ireland and do not know where I can get it fixed. Will it cost me alot of money to repair? Can I do it myself?

Thank you. By the way only use original HP cartridges so should not happen. Thank you


I'm not absolutely sure about the HP PSC 750 as it is a very old printer, but most HP printers have a "sponge pad" at the bottom right or bottom left of them. They collect the residual ink which is spit out from the cartridges during the cartridge cleaning process. Over time, the pad threshold for ink might be exceeded, due to which the ink may leak out. I think this may be the case with your printer.

 

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Dean
Bob_Headrick
Posts: 11,987
Registered: ‎11-17-2008
Message 4 of 6 (2,425 Views)

Re: printer leaking ink hp psc 750

Dexter is correct, it appears your service station is overflowing.


You could carefully clean this as follows:  put the printer on some newspaper to avoid further spills.  Turn on the printer, then open the lid to allow the carriage to move to the center.  Now unplug the printer, then gently move the carriage to the left and out of the way.  You should now have limited access to the spittoon area.  You can clean this area by carefully scooping out the mound of ink with a plastic spoon.  (Be careful not to drop ink sludge on your printer, desk, carpet or clothing.)  Once most of the ink has been removed then use a crumpled paper towel to  soak up the ink in the bottom of the service station.  It may take several rounds of this to clean up the service station.  It is not necessary to completely clean the service station, just get the majority of the ink out.  Once this has been completed you could turn the printer up and clean the bottom area of the printer.  Do not tip up the printer before the service station has been cleaned or you are likely to create a mess....

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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Intern
kevin_techno
Posts: 112
Registered: ‎08-09-2010
Message 5 of 6 (2,177 Views)

Re: printer leaking ink hp psc 750

[ Edited ]

ollow the instructions below to replace the printheads in the All-in-One product.

Video of replacing the printhead

The following video demonstrates how to replace the cartridges and the printhead. You do not necessarily need to replace the cartridges.

http://www.youtube.com/watch?v=NbbzB-1Os1o 

Simply refer to the video for replacing the printhead, and then stop the video.

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Dean
Bob_Headrick
Posts: 11,987
Registered: ‎11-17-2008
Message 6 of 6 (2,172 Views)

Re: printer leaking ink hp psc 750

 


kevin_techno wrote:

ollow the instructions below to replace the printheads in the All-in-One product.

Video of replacing the printhead

The following video demonstrates how to replace the cartridges and the printhead. You do not necessarily need to replace the cartridges.[snip].


The question did not relate to replacing the cartrdiges of the PSC 750, it is an issue of the service station overflowing.  The cartridges and printheads are integrated on the PSC 750, replacing one will replace the other.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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