12-27-2008 09:47 AM
hello.... someone please help.... i cannot print..... printer is offline.... how do i get it online so that it will print.... hp deskjet 3940 (dont laugh) its all i got
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12-28-2008 01:24 PM
try to dowload and ran this HP Print Diagnostic UTility created by HP to diagnose and fix many common issues preventing printing from the computer. Click this link:
09-29-2010 06:29 PM - edited 05-07-2011 10:34 AM
HP is continually updating and adding additional features to the Print Diagnostic Utility.
The latest release can always be found here: HP Print Diagnostic Utility
If you use the PDU, please consider giving HP your feedback so the HP Engineering team can continue adding features to improve the utility. You'll find a link to the feedback survey in the utility itself.
Additional information on using HP Diagnostic Utilities can be found here: www.hp.com/go/tools
Thanks, Kent G.