Honor Student
Posts: 3
Member Since: ‎03-01-2010
Message 1 of 4 (5,688 Views)

printer won't do labels!!! help!!

I just installed a Photosmart Plus B209 a-m.  Have used a few times for regular print jobs; however, when I try to print address labels, the blank sheet won't feed into printer.  what can I do??

Top Student
Posts: 7
Member Since: ‎03-27-2010
Message 2 of 4 (5,657 Views)

Re: printer won't do labels!!! help!!

I think I am seeing a pettern here in the foums.  Today I was looking for why I was having a similar problem with checks not printing in a C7250.  I will guess that your labels have some pre-printed information on them and the printer is rejecting it as an invalid paper size.


See these similar issues:


I think you should try the white label trick sugegsted in the canaray thread.  Place the label over some of the pre-printed areas on your forms and see if that helps.


Good luck.


Posts: 1
Member Since: ‎10-27-2010
Message 3 of 4 (5,490 Views)

Re: printer won't do labels!!! help!!

I had this same issue and found nothing that worked on the forums.  I print silver foil address labels and they are necessary for my business.  I found a solution that has worked 100% on my HP 309a ever since.


Go into your printer "properties" and choose a "paper type" that is similar to the labels you are using.  For the foils I print in photo quality and set it to photo paper, for white labels I set it to plain paper. 


For some reason I think the hang up is in the printer trying to "automatic"ally sense your paper type (I could be way off but it seemed logical).  Ever since I started to manually enter the paper type, I have not had one single issue and I LOVE the quality of the photos.


Hope this helps someone out there with the same problem because in the beginning I could not have been more frustrated.  Even brought one back and exchanged it because I thought there was a defect lol.


Good luck everyone :smileyhappy:  Lisa

Posts: 1
Member Since: ‎11-17-2012
Message 4 of 4 (4,034 Views)

Re: printer won't do labels!!! help!!

Not that anyone should have to go through all of this to make a stinking printer print labels, but I found this solution to work for my HP 7000 E809A:


  • Remove the "Negative Space" part of the label page - everything but the actual labels
  • Print setup is "Glossy brochure"
  • Paper type is "Other specialty paper"
  • Print Quality is "Normal"

I found that I had to go to the print preferences each time I wanted to print a page of labels (not when printing multiple pages in one print job) and it worked.


Hope this helps.

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