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printing or copying only blank pages. (208 Views)
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stumper1 Student
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stumper1
Posts: 1
Registered: ‎04-11-2012
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printing or copying only blank pages.

‎04-11-2012 05:37 PM

Have HP Photosmart C4750 with Windows XP. Whenever i print or copy get blank pages. When i try to troubleshoot and run test pages or check ink levels, message appears-"unable to establish two-way communication with the device". Suggestions, please.

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
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Re: printing or copying only blank pages.

‎04-12-2012 04:57 PM

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en

Give the steps listed under your operating system a try and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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