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04-24-2012 04:47 PM
i have a hp photosmart c6280 and when i print everything has a green tint. I have changed the ink cartridges for light magenta and the dark magenta. When I print out a test page, the magentas don't print out but it says it has 100% ink. I have already cleaned the printheads. Any other recommendations?
04-26-2012 11:43 AM
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
04-27-2012 12:22 PM
Go into the Printing Preferences for the C6280. Depends on the operating system, but generally right click the printer icon, select Printing Preferences, select the Color tab, then click/select Advanced Color Settings. In that window you can manipulate the overall print colors. Just a guess, but I would try reducing the Magenta?
I am a support engineer for HP.
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