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04-07-2012 03:16 PM
hey there, i just got a HP Photosmart 6510 series a week or two ago, and it originally seemed to work fine, it printed the first and second thing i wanted, then stopped accepting print jobs and my computer said my printer couldnt be found, i looked at everything and found that i had accidentally installed my printer twice and had the first one set to default, and since i dont have two identical printers connected, it couldnt find the one set to default, i ended up fixing that and it worked, it printed the next thing i wanted but now it wont do anything! only upside is im confident its not my fault this time. it prints fine over the ePrint (though ePrint only prints on photo paper and i have no clue to switch between papers when printing as im never given the option...) it never lets me print any pictures or dicuments however the test pages both from my printer and from my computer via the HP hardware diagnostic tool work fine! so im fairly certain that neither its abillity to print nor its abillity to communicate with my computer are the problem.
and whenever i try to print, i gat a exclamation point icon popup and says
I'm running Windows 7 64-bit,
printer is HP Photosmart 6510 (on network)
06-22-2012 01:58 PM
Hi there mirarabbit,
Try downloading and running the print and scan doctor located here:
It should re-establish communication with the printer.
Best of Luck!