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Student
reeserl
Posts: 1
Member Since: ‎03-10-2011
Message 1 of 3 (3,467 Views)

remove and check black ink cartridge message

All of a sudden I get a message to remove and check the black ink cartridge on a hp psc 2110 all-in-one printer.  I removed and replaced with a new cartridge, tried another cartridge and I continue to get the same message.  I turned off the printer and back on again to no avail.  Never had this problem in the past.

Professor
Picardje
Posts: 1,757
Member Since: ‎07-15-2009
Message 2 of 3 (3,435 Views)

Re: remove and check black ink cartridge message

Hello Reeserl,

 

There is an update on the HP website that talks about this issue. Might help, find it by clicking the link HERE.

 

 



Say "Thanks" by clicking the Kudos Star in the post that helped you.

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Student
Hiker31
Posts: 1
Member Since: ‎12-12-2011
Message 3 of 3 (2,908 Views)

Re: remove and check black ink cartridge message

I'm having this same problem.  Suggested download doesn't work for Windows Vista.  Can anyone help?

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