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Re: remove and check cartridge on right (2246 Views)
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Student
nancyctarr
Posts: 1
Registered: ‎02-09-2011
Message 11 of 17 (3,106 Views)

Re: remove and check cartridge on right

I have removed and check the cartridge at least 30 times.  I have had it checked and refilled--then I have removed and checked it another 30 times.  My son,& grand daughter , have also tried.

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Honor Student
Ermilo
Posts: 2
Registered: ‎12-30-2011
Message 12 of 17 (2,246 Views)

Re: remove and check cartridge on right

Check the expiration date on the cartridges.  After more than a few hours, I found the cartridge expired on Wednesday, 12/28.  It seems that all printer companies use this method.  I tried resetting the printer to change stored date.  There must be a battery maintaining date info.  I couldn't find it's location without disassembling the printer..

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Dean
Bob_Headrick
Posts: 12,183
Registered: ‎11-17-2008
Message 13 of 17 (2,237 Views)

Re: remove and check cartridge on right


Ermilo wrote:

Check the expiration date on the cartridges.  After more than a few hours, I found the cartridge expired on Wednesday, 12/28.  It seems that all printer companies use this method.  I tried resetting the printer to change stored date.  There must be a battery maintaining date info.  I couldn't find it's location without disassembling the printer..


This is not the issue for the user above.  Very few HP models have ink that "expires" and none of these use a "right" and "left" cartrdige, they are all five or six individual ink supplies.  See this page for more information.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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Honor Student
Ermilo
Posts: 2
Registered: ‎12-30-2011
Message 14 of 17 (2,228 Views)

Re: remove and check cartridge on right

HP Photosmart 2613 All-in-One Printer is an older printer using a two cartidge print system.  These printer cartiages have an expiration date on the backside. This is the link: HP 94 Black Inkjet Print Cartridge (C8765WN)

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Dean
Bob_Headrick
Posts: 12,183
Registered: ‎11-17-2008
Message 15 of 17 (2,221 Views)

Re: remove and check cartridge on right


nancyctarr wrote:

I have removed and check the cartridge at least 30 times.  I have had it checked and refilled--then I have removed and checked it another 30 times.  My son,& grand daughter , have also tried.


Please read this post then provide some details.  What printer model? Cleaning the cartrdidge contacts as shown in this post may help.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
<----   If my answer was helpful please click the "Kudos" star to say "Thank You".
        If your problem is solved please click the "Accept as Solution" button ---->
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Dean
Bob_Headrick
Posts: 12,183
Registered: ‎11-17-2008
Message 16 of 17 (2,215 Views)

Re: remove and check cartridge on right

[ Edited ]

Ermilo wrote:

HP Photosmart 2613 All-in-One Printer is an older printer using a two cartidge print system.  These printer cartiages have an expiration date on the backside. This is the link: HP 94 Black Inkjet Print Cartridge (C8765WN)


The Photosmart 2613 does not enforce any expiration.  The #94 cartridges have an "End of Warranty" date, but this is not an expiration of the cartrdige.  The printers that use the 94 cartridge have no way of reading any date information from the cartridge and does not enforce any date related rejection of the cartridge.  

 

That said, a cartridge will be rejected if it does not pass the electrical tests.  Try the troubleshooting steps in this page.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
<----   If my answer was helpful please click the "Kudos" star to say "Thank You".
        If your problem is solved please click the "Accept as Solution" button ---->
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Student
hjuk
Posts: 2
Registered: ‎10-08-2012
Message 17 of 17 (1,434 Views)

Re: remove and check cartridge on right

It was the spring - sorted. Many thanks.

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