Question
Reply
 
Honor Student
Posts: 3
Member Since: ‎05-05-2012
Message 1 of 6 (1,899 Views)

removing abbyy finereader 6.0 sprint

I have windows xp, removed hp printer all in one j410 series but abbyy finereader 6.0 sprint is still on there. I want to remove this but there is no option to remove or uninstall.

 

Reply
0
Professor
Posts: 2,418
Member Since: ‎11-22-2011
Message 2 of 6 (1,869 Views)

Re: removing abbyy finereader 6.0 sprint

Hi jhemann1,

 

Is there an entry in Control Panel>Add/Remove programs?

 

Smiley Happy If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution Smiley Happy
Honor Student
Posts: 3
Member Since: ‎05-05-2012
Message 3 of 6 (1,866 Views)

Re: removing abbyy finereader 6.0 sprint

it is in the add/remove programs, but there is no option to remove it.

 

Professor
Posts: 2,418
Member Since: ‎11-22-2011
Message 4 of 6 (1,864 Views)

Re: removing abbyy finereader 6.0 sprint

What about a "change" option?

Smiley Happy If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution Smiley Happy
Honor Student
Posts: 3
Member Since: ‎05-05-2012
Message 5 of 6 (1,855 Views)

Re: removing abbyy finereader 6.0 sprint

again, there is no option to do any of that. 

Professor
Posts: 2,418
Member Since: ‎11-22-2011
Message 6 of 6 (1,853 Views)

Re: removing abbyy finereader 6.0 sprint

Hmmm...it could be that it is uninstalled, but XP is just not recognizing it as such? I have had this happen on XP (back in the day). Here is a link to a Microsoft tool called Fixit that may help:

 

http://support.microsoft.com/kb/2438651/

 

Smiley Happy If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution Smiley Happy
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation