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Student
Posts: 1
Member Since: ‎11-07-2011
Message 1 of 5 (18,926 Views)

reset printer to factory default

I have a HP Officejet 7310 that I need to reset to factory default.  Can you please give me instructions.

 

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Provost
Posts: 38,617
Member Since: ‎01-29-2009
Message 2 of 5 (18,918 Views)

Re: reset printer to factory default

Hi,

 

Please follow instructions from this link.

 

Hope this helps.

BH
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Provost
Posts: 11,666
Member Since: ‎01-03-2011
Message 3 of 5 (18,915 Views)

Re: reset printer to factory default

Hi,

From the printer front panel, click the Setup Button, located above the Right arrow..

Click the right arrow till Tools will appear, then click OK.

Click the right arrow till Restore Factory Defaults will apper, then click OK, The printer factory defaults will be restored.

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Honor Student
Posts: 2
Member Since: ‎12-05-2014
Message 4 of 5 (1,757 Views)

Re: reset printer to factory default

Link no longer works.  I wonder whether you have a new one that is still working or works!

Honor Student
Posts: 2
Member Since: ‎12-05-2014
Message 5 of 5 (1,755 Views)

Re: reset printer to factory default

Well, when I press the "setup"  I get a screen display of setup menu listing 5 items.  None of them are Tools.  On pressing the right arrow key it takes me to a screen   "No Help available" and asking to hit "OK".  That takes me then to the old screen << Back to base # 1.  I am lost and frustrated!

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