Question
stuck printer cartridge cradle
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Honor Student
recon42
Posts: 2
Member Since: ‎10-01-2010
Message 11 of 26 (4,199 Views)

Re: stuck printer cartridge cradle

I have an hp all in one, the cartridge cradle stick's, I found that if you open the cartridge door all the way like you are replacing, the ink cartridge, and close it back up it will resume.

Student
MelanieP
Posts: 1
Member Since: ‎01-17-2012
Message 12 of 26 (3,663 Views)

Re: stuck printer cartridge cradle

Hey all.  I've been bashing my head against a brick wall all day trying to get my Photosmart 8450 to quit giving me the same error message as all of you.  I followed all the troubleshooting suggestions mentioned on the HP website and I even kicked the **bleep** machine in frustration.  Nothing work.  The kicking was quite satisfying tho.  THEN! EUREKA! I decided to completely pull all of my ink cartridges out of the printer and tried running the stupid thing without any cartridges installed.  I dunno if this tricked the machine but low and behold, it was like I gave it a kung-fu karate chop to its little brain because it worked! The machine sat there a minute and thought about it.  But it finally waved the white flag and surrendered.  

 

TRY PULLING OUT ALL THE CARTRIDGES AND RUN IT EMPTY.

 

Hope this helps all of you.  If not, try punching it.

 

Melanie

 

 

Student
ronjen78
Posts: 1
Member Since: ‎03-03-2012
Message 13 of 26 (3,598 Views)

Re: stuck printer cartridge cradle

My 5600 all in one cannot seem to print without getting stuck at the end of the paper. The printer grabs the end of the paper after printing and I have to pull it out by hand, then the button lights up and the cradle will not move sign comes up. Then I press ok. and it starts all over again when I begin to print again. UGH

Student
bethsingletary
Posts: 1
Member Since: ‎04-09-2012
Message 14 of 26 (3,533 Views)

Re: stuck printer cartridge cradle

What do I do about "Print Cartridge Cradle stuck - clear jam on HP Photosmart 8250?

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 15 of 26 (3,522 Views)

Re: stuck printer cartridge cradle

hi there bethsingletary,

 

This article should help resolve the issue you are having. Let us know if it helps or not. 

 

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
pricelm
Posts: 1
Member Since: ‎07-18-2012
Message 16 of 26 (3,396 Views)

Re: stuck printer cartridge cradle

have deskjet 3650 printer . not sure why it wont pull paper thru. at first it said cradle jam. unplug and replug after a few min. all you hear are the rollers going and the paper not going thru. thre is no paper jam. this started after a bad thundersttorm. it isit stopped 

Honor Student
Margerine
Posts: 2
Member Since: ‎10-08-2013
Message 17 of 26 (1,779 Views)

Re: stuck printer cartridge cradle

I'm having the same problem as the one that a number of people have already posted -- my printer is a 5510.  Now I'm unable to print, copy or change cartridges.  The message is "Mechanism Error:  The print cartridge cradle cannot move. Free the cartridge cradle and press OK button the the printer."  My question:  HOW TO FREE THE PRINT CARTRIDGE CRADLE?

 

I also often receive the message that there's a paper jam when there isn't one at all.

 

Many thanks for any help and advice about this. 

 

Alexandra Karam

Retired
Advance23
Posts: 2,789
Member Since: ‎09-03-2013
Message 18 of 26 (1,760 Views)

Re: stuck printer cartridge cradle

Hi Margerine,

 

I would like to help with this problem, is your printer an Officejet 5510 or a Photosmart 5510?

 

 

I worked on behalf of HP.
Honor Student
Margerine
Posts: 2
Member Since: ‎10-08-2013
Message 19 of 26 (1,758 Views)

Re: stuck printer cartridge cradle

My printer is a Photosmart 5510.  Thanks so much for your help!

 

Alexandra Karam

Retired
Advance23
Posts: 2,789
Member Since: ‎09-03-2013
Message 20 of 26 (1,755 Views)

Re: stuck printer cartridge cradle

Thanks Alexandra,

 

Follow the steps in this document A 'Carriage Jam' Message Displays on the Control Panel. It has a video and excellent pictures to show what you need to be looking for.

 

Let me know if this helped or if you need further assistance.

 

 

I worked on behalf of HP.
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