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Kimberlyelliott
Posts: 1
Member Since: ‎09-20-2012
Message 1 of 2 (2,727 Views)

the printer says remove and check color cartridge.

I have a HP Photosmart C4180 printer. I just put brand new ink cartridges in it today and it still says "Remove and check color cartridge."

 

Now what?

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Bob_Headrick
Posts: 15,351
Member Since: ‎11-17-2008
Message 2 of 2 (2,720 Views)

Re: the printer says remove and check color cartridge.

The troubleshooting steps in the document here may resolve the issue.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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