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06-12-2011 09:30 AM
I had a similiar problem. I have a C7180 Photosmart that will not print when one cartride expires so I had to go buy that cartridge even though there was plenty of ink remaining. I have done this several times and really was not very happy that I could not even print in black. Most of my cartridges still have plenty of ink but I can't use them. I just gave up after trying every solution I could find.and bought a Kodak Photo Printer. The ink last a lot longer and is also less expense to purchase. It also does an excellent job of printing my text and photos. Oh, I still use the HP for scanning and faxing but not printing. Maybe this will alert HP that the next trick to pull on customers (ex-customers) is to make the scanner inoperative when the ink has expired. That will really fix us? If you ever find a way to turn off memory chip please post on the web. Good Luck!
06-13-2011 09:26 AM
You could try cleaning the printhead and also the printer carriage contacts
That work, or still seeing the error?