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Student
byrnesgn
Posts: 1
Member Since: ‎01-08-2012
Message 1 of 6 (3,337 Views)

what is: general printing error 0x61011bed premc410 printer

prem c410 printer

 

what is: general printing error  0x61011bed

Grad Student
ashu_b
Posts: 257
Member Since: ‎09-19-2011
Message 2 of 6 (3,287 Views)

Re: what is: general printing error 0x61011bed premc410 printer

This is a error with ink delivery system.

Refer to some troubleshooting steps in link below and see if it helps:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=uk&dlc=en&lang=en&lc=en&product=418...

 

 

I work for HP.
Honor Student
SuperMotte
Posts: 2
Member Since: ‎11-27-2013
Message 3 of 6 (807 Views)

Re: what is: general printing error 0x61011bed premc410 printer

Hello,

 

I have the same problem now. I tried all suggestions (turning it off and on, removing ink cartridges, cleaning this ink-thing, removing the wires). It still don't want to get fixed.

 

What happened before I got this problem? Paper-Jam (already happened some times in the past). I removed all paper pieces I could find and now I'm stuck with this general problem 0x61011bed.

 

Anymore ideas?

HP Support Agent
HevnLgh
Posts: 2,960
Member Since: ‎09-03-2013
Message 4 of 6 (755 Views)

Re: what is: general printing error 0x61011bed premc410 printer

Hi SuperMotte,

 

I understand that you are getting an error message on the front panel of your HP C410 printer. I would like you to go ahead and start troubleshooting An Alphanumeric Code (Example: '0x...' or 'C2...') or 'Ink System Failure' Error Message Displays on...You will notice in this document you are required to remove your printhead, please be very careful as you do not want to scratch any of the contacts.

 

I will watch for your reply, let me know if this was helpful or if you require more assistance.

 

Thanks,

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

HevnlghHelP
I work on behalf of HP
Honor Student
SuperMotte
Posts: 2
Member Since: ‎11-27-2013
Message 5 of 6 (746 Views)

Re: what is: general printing error 0x61011bed premc410 printer

[ Edited ]

Sadly that didn't helped for me too.

 

By the way it says general error not ink error.

HP Support Agent
HevnLgh
Posts: 2,960
Member Since: ‎09-03-2013
Message 6 of 6 (735 Views)

Re: what is: general printing error 0x61011bed premc410 printer

Hi SuperMotte,

 

Yes it was an example of a general error that can happen. My next recommendation is to contact HP Technical Support as it may be hardware related the number is 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl

 

Thanks,

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

HevnlghHelP
I work on behalf of HP
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