Question
Reply
 
Student
janellabelle
Posts: 1
Member Since: ‎03-23-2012
Message 1 of 2 (1,850 Views)

why does my hp officejet 4315 all in one printer show offline and it won't print

earlier i was able to print from my printer. but now it does not want to print. all i noticed was it showed something jammed. that's it and now it does not want to print. printer shows offline. my printer is HP Officejet4315 all-in-one

Regents Professor
8lives
Posts: 5,119
Member Since: ‎12-02-2008
Message 2 of 2 (1,846 Views)

Re: why does my hp officejet 4315 all in one printer show offline and it won't print

Use this link to help with the paper jam message.

Take a look at this link for possible offline solutions.



--------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation