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Student
captwo222
Posts: 1
Member Since: ‎05-06-2011
Message 1 of 4 (652 Views)

why does the printer keep saying to remove and check carthridge?

could it be that one of them has ink and the other doesnt have ink

Honor Student
eddyc
Posts: 1
Member Since: ‎05-06-2011
Message 2 of 4 (633 Views)

Re: why does the printer keep saying to remove and check carthridge?

I'm having same issue with Officejet 7310. "Please remove and check cartridge on right" The cartridge is not empty

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Bob_Headrick
Posts: 16,129
Member Since: ‎11-17-2008
Message 3 of 4 (627 Views)

Re: why does the printer keep saying to remove and check carthridge?

Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth?

 

 

 

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

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Bob_Headrick
Posts: 16,129
Member Since: ‎11-17-2008
Message 4 of 4 (626 Views)

Re: why does the printer keep saying to remove and check carthridge?

 


eddyc wrote:

I'm having same issue with Officejet 7310. "Please remove and check cartridge on right" The cartridge is not empty


Since you provided the model it is a bit easier to help.  Try the troubleshooting steps in this page.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation