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why is my HP Photosmart Premium C309a printer printing in green and not black (367 Views)
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midward5160 Student
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midward5160
Posts: 1
Registered: ‎02-25-2012
Message 1 of 2 (367 Views)
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why is my HP Photosmart Premium C309a printer printing in green and not black

‎02-25-2012 11:33 AM

I have even check the box to print all text in black and it does not help, the ink cartridges have been replaced and it is still doing it.

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Dean Dean
Dean
Bob_Headrick
Posts: 12,165
Registered: ‎11-17-2008
Message 2 of 2 (347 Views)
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Re: why is my HP Photosmart Premium C309a printer printing in green and not black

‎02-25-2012 11:42 AM

Try the troubleshooting steps in this page.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
<----   If my answer was helpful please click the "Kudos" star to say "Thank You".
        If your problem is solved please click the "Accept as Solution" button ---->
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