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windows cannot connect to printer due to print spooler service not running (715 Views)
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anmluvr Student
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anmluvr
Posts: 3
Registered: ‎10-23-2009
Message 1 of 2 (715 Views)
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windows cannot connect to printer due to print spooler service not running

‎10-23-2009 04:59 PM

I sent two Adobe PDF documents to my HP color laser jet CP1215 which did not print.  This evidently created a problem, because now I get a message from my Dell Inspiron desktop telling me that windows cannot connect with the printer because the print spooler service is not running.  I went to start, then run, then tried to manually start the spooler service, turned computer off, then on, no luck.  I think I need to clear the memory in the printer of the two documents, but since the computer cannot "talk" to the printer, I do not know how.  What to do?!
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Distinguished Professor Distinguished Professor
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DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 2 of 2 (709 Views)
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Re: windows cannot connect to printer due to print spooler service not running

‎10-23-2009 06:53 PM

Run the Microsoft Fix It utlity from THIS page, the first time without the 'Reset print spooler defaults' option unchecked. If that doesn't help, then run it with the option checked. You'll need to reinstall the printer when you run it the 2nd way.
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