07-22-2013 07:30 PM - edited 07-22-2013 07:32 PM
Hello, I have a new PC - and it is Windows 8.
I previously had 7 and Palm to TX sync worked fine.
I had the 64 bit drivers from Acceca
I installed Palm Desktop 6.2 to new PC and then installed the Acceca 64 bit drivers for USB sync.
I "Run as Administrator" the Palm Desktop and Hot Sync Manager.
I have run the "Compatibility" Wizard on each of the apps.
This is a new PC
When Sync button is pressed, the Hot Sync dialogue box appears and the cursor stops spinning after 5 seconds or so.
The Blue Screen follows after 10 more seconds.
Palm Tech Support says they do not know why this happens, and have no suggestions.
Can somebody help?
07-22-2013 08:49 PM - edited 07-22-2013 08:52 PM
Yours is the first post I have read here about Palm Desktop causing a BSOD.
One thing to try, in the event something didn't go properly with the installation, would be to do a Clean Uninstall of Palm Desktop, and try reinstalling it. Instructions for a Clean Uninstall are in a "stickied" thread near the top of this board. They only go back specifically to XP and Vista machines, though
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android