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Top Student
Posts: 5
Member Since: ‎02-17-2017
Message 1 of 7 (758 Views)

Hp touchpad won't connect to hotspot

Product Name: Go touchpad
Operating System: WebOS / Palm OS
Won't connect to hotspot
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Provost
Posts: 16,116
Member Since: ‎07-03-2010
Message 2 of 7 (722 Views)

Re: Hp touchpad won't connect to hotspot

Hello, and Welcome to the HP Support Community!

 

Does it connect to any other wifi source?  What have you tried to rectify the situation?

 

Any error message(s)?

 

WyreNut

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Top Student
Posts: 5
Member Since: ‎02-17-2017
Message 3 of 7 (636 Views)

Re: Hp touchpad won't connect to hotspot

Tbank you for your quick response! There appears a check mark near the hot spot name on the list yet above it it says cannot connect to this network. No it doesnt connect to other networks, i am contemplating using the touchpad toolbox to wipe out the webOS and install Android however I am concerned that that info might be outdated and maybe there is an easier way. Do you have any suggestions?
Provost
Posts: 16,116
Member Since: ‎07-03-2010
Message 4 of 7 (629 Views)

Re: Hp touchpad won't connect to hotspot

I have a dual-boot TouchPad that still works fine with all wifi sources.

 

Does it boot to webOS, or is it trying to do the initial setup and attempting to connect to the dead webOS servers?

 

I can only suggest doing a factory reset, of simply give the Toolbox a shot!

 

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Top Student
Posts: 5
Member Since: ‎02-17-2017
Message 5 of 7 (622 Views)

Re: Hp touchpad won't connect to hotspot

It is still trying to do the initial setup. The info I have about the touchpad toolbox is like 2014, is there newer, better?
Provost
Posts: 16,116
Member Since: ‎07-03-2010
Message 6 of 7 (612 Views)

Re: Hp touchpad won't connect to hotspot

Saw this today:

 

https://liliputing.com/2016/09/now-can-run-android-7-0-hp-touchpad.html

 

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
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Top Student
Posts: 5
Member Since: ‎02-17-2017
Message 7 of 7 (593 Views)

Re: Hp touchpad won't connect to hotspot

Thank you!
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