08-24-2011 10:49 PM
Hey, I'm not able to do anything with my touchpad. My sound wasn't working so I tried to restart it and it has just a plug like picture with a circle, square and traingle on it. Any ideas of how to fix it?
Post relates to: HP TouchPad (WiFi)
08-25-2011 07:22 AM
If the screen has a large plug across it means the device needs to be charged.
Was it working okay before this, and was it charged up?
How did you perform the restart?
Have you tried another restart?
Have you installed any preware?
If you are not able to get this working with a restart or full erase (hold the power, volume down, and center button at the same time for 5 seconds) you may have to use the webOS doctor to correct this issue.
To run the webOS doctor you need to go to http://ws.hpwebos.com/webosdoctor/sorry.htm and download the app and run it. You need to follow the provided steps to complete this process.