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IE was updated to version 9 and now I can't print web pages. Get error msg every time. (24 Views)
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SKY2
SKY2 Student
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Posts: 1
Registered: 02-23-2012
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IE was updated to version 9 and now I can't print web pages. Get error msg every time.

02-23-2012 02:23 AM

I have tried several so-called fixes for this problem to no avail.  Using a Dell laptop, HP laserjet 1020, IE9 on a Vista 32-bit OS.  Driver scanner says the printer driver is up-to-date, checking the script debugging options on the advanced tab of internet options did no good.  I can only print when I copy stuff to a word document and some things just do no copy correctly or are too large for the clipboard.  I'm at a loss as to what to do next.  I uninstalled the smart web printing program and installed instead the HP smart print in the command line, but this had no effect on being able to print a web page.   This happened with Firefox also when updated to version 10.0.20. HELP needed fast.

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pcwizard
HP
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Registered: 12-31-2009
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Re: IE was updated to version 9 and now I can't print web pages. Get error msg every time.

02-27-2012 05:50 AM

HI SKY2, 

 

Try printing from google chrome, and let me know if you have the same issue?

 

Do you have any problems printing from applications installed on the computer?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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