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Re: 2035 printer not printing correct (119 Views)
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alite Student
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alite
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Registered: ‎04-18-2012
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2035 printer not printing correct

‎04-18-2012 11:48 AM

when i print a chart with small numbers the printer prints an asterisk in place of the number

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iam_troy
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Registered: ‎10-25-2010
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Re: 2035 printer not printing correct

‎04-18-2012 11:59 AM

Does the print preview also show this asterisk? The printer settings might be set to print characters below a certain font size with just and asterisk.
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alite Student
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Re: 2035 printer not printing correct

‎04-18-2012 12:01 PM

No It look correct

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Holly_J
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Re: 2035 printer not printing correct

‎04-18-2012 12:03 PM

Is it possible that the font specified in the document is not available to the printer, and the small numbers are asterisks in the substitution font?

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iam_troy
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Re: 2035 printer not printing correct

[ Edited ]

‎04-18-2012 12:10 PM - edited ‎04-18-2012 12:10 PM

What size font is used? It may be too small for the printer to print. Try increasing the font size on one of the numbers and see if it prints. You can also try changing the font. If it is not a default Windows font, then the device may not be able to find a substitute that matches it and prints the asterisk instead.

 

Also, what application are you printing from?

Although I am an HP employee, I am speaking for myself and not for HP.
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*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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