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6310 AIO is not detected for installation (572 Views)
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ajs00 Student
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ajs00
Posts: 2
Registered: ‎11-20-2009
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6310 AIO is not detected for installation

[ Edited ]

‎11-20-2009 12:19 PM - edited ‎11-20-2009 12:23 PM

I cannot get my 6310 All-In-One installed because the printer isn't detected.

The printer is connected via ethernet.

If I try to add a printer from windows, it does not find the printer.

 

I can ping the printer and it is ok.

I can bring up the printer page by entering the ip address into my browser.

The HP Network Diagnostics locate the printer

 

 

How can I install the printer?

 

 

Details:

   OS:      Windows 7 Ultra (32 bit)

   Driver:  Window 7s aio driver:13.1.0

Message Edited by ajs00 on 11-20-2009 12:23 PM
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