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11-20-2009 12:19 PM - edited 11-20-2009 12:23 PM
I cannot get my 6310 All-In-One installed because the printer isn't detected.
The printer is connected via ethernet.
If I try to add a printer from windows, it does not find the printer.
I can ping the printer and it is ok.
I can bring up the printer page by entering the ip address into my browser.
The HP Network Diagnostics locate the printer
How can I install the printer?
OS: Windows 7 Ultra (32 bit)
Driver: Window 7s aio driver:13.1.0