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Re: AirPrint not working with hp cp1525nw (1660 Views)
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Honor Student
Applegirl4life
Posts: 4
Registered: ‎02-23-2012
Message 1 of 7 (1,755 Views)

AirPrint not working with hp cp1525nw

I have iPad and iPad 2 and hp cp1525nw that is AirPrint compatible. I have update most recent drivers and firmware for printer. I can print from desktop running vista 32 bit and laptop running windows 7 perfectly. However iPads will not recognize the printer at all. Laptop, desktop and iPads are on the same wireless network. Any suggestions? I have tried everything suggested on website with no luck.
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Regents Professor
ShlomiL
Posts: 6,977
Registered: ‎01-03-2011
Message 2 of 7 (1,740 Views)

Re: AirPrint not working with hp cp1525nw

Hi,

I believe the issue might be caused by no Multicasting supported or enabled by your router, As required by Apple's Bonjour service.

 

Please clarify your router brand and model, it may allow to better understand any possible cause.

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If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Honor Student
Applegirl4life
Posts: 4
Registered: ‎02-23-2012
Message 3 of 7 (1,729 Views)

Re: AirPrint not working with hp cp1525nw

The router is belkin f5d7234-4v3.
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Regents Professor
ShlomiL
Posts: 6,977
Registered: ‎01-03-2011
Message 4 of 7 (1,714 Views)

Re: AirPrint not working with hp cp1525nw

Hello,

By reviewing both the user manual and EWS page of your router, I could not local any indication for Multicasting support, which is essencial for the Airprint functionality.

 

I would recommend you to contact Belkin Support and check for if multicasting support may be supported by updating the router firmware.

 

You may temporary connect one of the iPads to your printer by an ad hoc connection (a direct connection between the iDevice and the printer), just to verify the Airprint feature work as expected.. I assume you will successfully locate the printer than - which clearly indicate the problem caused by lack of support by the router:

 

Step one: Restore the Network Defaults

From the pritner, enter the Network Setup menu.

Locate Restore defaults and click OK.

Locate the Wireless Menu and click OK.

Locate the Turn Wireless On option and click OK.

 

Step Two: create the ad hoc connection

From your iPad, enter the settings,

Enter the Wi-Fi option and select the printer name, then allow 3-4 minutes to fully establish the network connection and try printing.

If you are not sure of the printer netwrk name, You may find it listed within the printer configuration report:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02495987&cc=us&dlc=en&lc=en&product=4052980&tmp...

 

In order to connect the printer back to your router, you may use the WPS Push Button Configuration (PBC).

 

First, Start the PBC from your router:

http://en-us-support.belkin.com/app/answers/detail/a_id/38/~/protecting-your-network-with-wps-securi...

 

And from the printer enter the Network Setup Menu > Wireless Menu > WPS Setup.

 

Regards,

Shlomi

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Honor Student
Applegirl4life
Posts: 4
Registered: ‎02-23-2012
Message 5 of 7 (1,711 Views)

Re: AirPrint not working with hp cp1525nw

I enabled UPnp, which someone  on another thread stated this would enable multicasting. If not can someone recommend a wireless router that will be airprint compatible with my HP CP1525NW. I paid a lot for this printer and cant get it do what it said it was cabable of doing. 

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Honor Student
Applegirl4life
Posts: 4
Registered: ‎02-23-2012
Message 6 of 7 (1,660 Views)

Re: AirPrint not working with hp cp1525nw

I have even tried enabling eprint from printer page. The eprint gives me error stating connection error. I am getting really irritated with this issue. This is supposed to work with iPad. The only thing I have not tried is buying a new router. I have been working for a whole week on this issue and have had no success. It works with my computers fine. Any suggestions, before I return this printer?
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Student
jyo13
Posts: 1
Registered: ‎03-09-2012
Message 7 of 7 (1,599 Views)

Re: AirPrint not working with hp cp1525nw

[ Edited ]

You need to input your DNS addresses into the printer's networking settings for eprint to work

 

To find them just go to your command prompt (cmd) and type ipconfig /all

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