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12-01-2008 05:45 PM
Downloaded Driver & Software will not install
I have lost my install cd.
I have downloaded the full software package & the basic driver package. Both Freeze on step 3 of 4.
I have followed the steps in trouble shoot section. Remove all hp programs. Disable startup apps. Disable McAfee.
PC is a used Dell Precission with a fresh install of xp pro all updates.
The wife is going to have my head if she can not print her school files asap. Thanx in advance.
12-04-2008 05:42 PM