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01-07-2012 03:56 PM
01-09-2012 10:02 AM
If you are using a power strip/surge supressor, try plugging it directly into a power outlet.
Do a power reset on the printer as well, while turned on, unplug the power, wait 30 seconds and plug it back in.
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
01-22-2012 03:45 PM