C6280 on a daily basis will commence the final portion of the install routine.

[kam1011]

The install routine always starts at the same point, requiring me to cancel each pane as it comes up. (Install CD is not in reader.) At completion, printer works fine. Problem occured some while back after printer worked well for several years.

[Travis_C]

Hello kam1011

What operating system are you using? Have you tried to uninstall the current software and reinstall using the latest drivers from the support site? I would suggest doing so and see if that resolve your issue.

Photosmart C6280 Software

[kam1011]

Using Windows XP. Will use your advice on updating drivers. Repeated install and reinstall have not helped thus far.

[Travis_C]

Hello kam1011

When does the following quote occur?

"The install routine always starts at the same point, requiring me to cancel each pane as it comes up. (Install CD is not in reader.)"

Does it occur after a reboot of the computer?

[kam1011]

Late enough in the install to allow me to "cancel" 4 times, then "finish" and finally to "exit."

Problem occurs after a reboot. Using MS XP.

[pcwizard]

Hi

Try using the scrubber built into the CD or Download.

From Original installation CD:

1. Insert CD into drive, and then cancel the installer

2. Open My Computer, and then right click on the CD drive and chose open

3. Open folder Util

4. Open folder CCC

5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Run Disk Cleanup from Accessories\System Tools

8. Download the Full Feature software and drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-52268-5&cc=us&dlc=en&lc=en&...

9. Run the downloaded software

If software was downloaded and extracted to your system:

1. Type %temp% in the run field

2. Look for, and open the folder starting with 7z (Example: 7zS2356)

3. Open folder Util

4. Open folder CCC

5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Run Disk Cleanup from Accessories\System Tools

8. Download the Full Feature software and drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-52268-5&cc=us&dlc=en&lc=en&...

9. Run the downloaded software

[kam1011]

Using a non-HP computer. Followed your steps for Original installation CD. L4uninstall.exe file not seen.

[pcwizard]

Hi Kam1011,

Uninstall the printer from the Add/Remove programs, and then download the current driver from my link in the previous post.