This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: CA total defense settings with HP wireless (57 Views)
Reply
Student
FrankJClarkJr
Posts: 1
Registered: ‎01-07-2009
Message 1 of 2 (76 Views)

CA total defense settings with HP wireless

Windows Vista, Photosmart 5510, Computer Associates Total Defense AV package.

 

1.   Does anyone know what are the best network settings for wireless printing should be or what to do in either the AV software or the printer software if the wireless printing works with the firewall off but not with it on?

 

2.  Can this printer software support the printer using a desktop computers LAN connection  and a laptops wireless connection.  Will it allow the laptop to use wireless in other parts of the building and plug in via usb when in the same room?

 

Frank

 

 

Please use plain text.
HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 2 of 2 (57 Views)

Re: CA total defense settings with HP wireless

Hi FrankJClarkJr,

 

Follow the steps in Step thirteen: Restart and configure the firewall on the document below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02925233

 

If you have the computer connected to the router using an Ethernet cable you can still have the printer wirelessly configured so other computers can see it. The only time you have to worry about Ethernet disabling Wireless is if you have the Ethernet cable plugged directly into the printer. If this is the case them you are unable to have wireless turned on while the Ethernet cable is plugged in.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.