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Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview (1344 Views)
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Top Student
PresidentJFK
Posts: 8
Registered: ‎04-14-2012
Message 1 of 16 (1,426 Views)

Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

Anybody manage to successfully install the HP Photosmart C7280 Wireless on Windows 8 Consumer Preview. Keep getting stuck at 84%.

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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 2 of 16 (1,407 Views)

Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

Hi PresidentJFK,

 

There is no full feature software and drivers for the Win 8 Beta. You will need to open the printers folder, and then run the windows update from add a printer to see if the printer is listed. The only drivers available at this time is NOS drivers from Microsoft.

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Top Student
PresidentJFK
Posts: 8
Registered: ‎04-14-2012
Message 3 of 16 (1,349 Views)

Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

I can get the printer to work. but not the scanner. Usually, Windows 7 installs a driver for the HP Photosmart C7200 Series Printer as well as the HP Photosmart C7200 Series Fax and the HP Photosmart C7200 Series Scanner. The first two live in Printers in Device Manager and the third lives in Imaging Devices in Windows 7. But the HP Photosmart C7200 Series Fax driver is not being installed in Windows 8. The printer works fine, but not the scanner. When opening HP Solution Centre, the advice is that the device installation is incomplete.

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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 4 of 16 (1,344 Views)

Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

[ Edited ]

Hi PresidentJFK,

 

There is no Full feature software and driver for this printer in Win 8 yet. The only driver is the Windows NOS driver which is print only. If you have the printer connected USB you might be able to scan using windows scan and fax wizard.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Top Student
PresidentJFK
Posts: 8
Registered: ‎04-14-2012
Message 5 of 16 (1,341 Views)

Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

When will HP release drivers?
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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 6 of 16 (1,339 Views)

Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

Hi PresidentJFK,

 

Check out the following link below.

 

http://h30434.www3.hp.com/t5/Windows-8-Consumer-Preview/Printer-driver-support-for-computers-running...

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Top Student
PresidentJFK
Posts: 8
Registered: ‎04-14-2012
Message 7 of 16 (1,338 Views)

Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

How can I access these Pre-release drivers?
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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 8 of 16 (1,337 Views)

Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

Hi PresidentJFK,

 

HP has not released any pre-release drivers for Win 8 yet. The only drivers available is the Windows NOS driver which you can obtain using the following method.

 

Windows Update:

There might be a more functional or more up-to-date driver available for your printer through Microsoft Windows Update. If Windows Update is enabled, then the Windows Update process activates automatically when you connect (USB and Network connections) the printer to the computer. It searches online for the most recent print driver on the Windows Update site. If the online driver is more functional than the currently installed driver in Windows 8, the computer downloads and installs this driver.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Top Student
PresidentJFK
Posts: 8
Registered: ‎04-14-2012
Message 9 of 16 (1,331 Views)

Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

In this post: http://h30434.www3.hp.com/t5/Windows-8-Consumer-Preview/Printer-driver-support-for-computers-running... It is mentioned that HP may supply pre-release drivers to valued clients. I was wondering if I was a valued client.
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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 10 of 16 (1,327 Views)

Re: Can't Install HP Photosmart C7280 Wireless on Windows 8 Consumer Preview

Hi PresidentJFK,

 

Sorry, I am not aware of any pre-release driver other than the Windows NOS driver.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.