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Can´t read SD-card in PC only in printer (117 Views)
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Top Student
entand
Posts: 7
Registered: ‎08-18-2012
Message 1 of 7 (117 Views)
Accepted Solution

Can´t read SD-card in PC only in printer

Photosmart Plus B210c

When inserting a SD-card in printer I can´t read it in my PC. It only says "put in disq in unit X:,"

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HP
pcwizard
Posts: 10,222
Registered: ‎12-31-2009
Message 2 of 7 (95 Views)

Re: Can´t read SD-card in PC only in printer

Hi entand,

 

What is the operating system on the computer?

 

How do you have the printer connected to the computer?

 

Have you tried a different SD card to make sure your card is not having a problem?

 

I am an HP employee.

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Top Student
entand
Posts: 7
Registered: ‎08-18-2012
Message 3 of 7 (92 Views)

Re: Can´t read SD-card in PC only in printer

Hi,

 

OS = XP Pro

Printer connected by USB to computer

I have tried two other SD-card but same result.

 

I hope you can help me.............

 

 

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HP
pcwizard
Posts: 10,222
Registered: ‎12-31-2009
Message 4 of 7 (86 Views)

Re: Can´t read SD-card in PC only in printer

Hi entand,

 

Sounds like the memory card slot on the printer is not working.


Is the printer still in warranty or have an extended warranty?

 

Can you access the memory cards when you plug them into another device with a card reader?

 

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Top Student
entand
Posts: 7
Registered: ‎08-18-2012
Message 5 of 7 (83 Views)

Re: Can´t read SD-card in PC only in printer

Hi again,

I´m not sure about the warranty. I´ll check it out.

I don´t think there is something wrong with slot. I can print photos from the SD-card using the display on the printer.

Yes I can acess the card in any other cardreader.

It also works whith the printer when I connect the printer to an other computer. Could it be something with a driver program?

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Top Student
entand
Posts: 7
Registered: ‎08-18-2012
Message 6 of 7 (78 Views)

Re: Can´t read SD-card in PC only in printer

Hi,

I solved it. Changed to another USB-port and it works.

Sometimes it could be too simple!!!!!!

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HP
pcwizard
Posts: 10,222
Registered: ‎12-31-2009
Message 7 of 7 (72 Views)

Re: Can´t read SD-card in PC only in printer

Hi entand,

 

Glad to hear the issue is resolved. Have a wonderful day.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.