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02-04-2009 07:20 PM
Just installed a new Dell computer with Vista 64 on it and installed the universal print driver for the printer. When I print I am not getting any color. The printer is conencted via ethernet and we print using TCP/IP.
What am I missing?
02-10-2009 10:23 PM
I am having the exact same problem, on the exact same printer (2840). There doesn't seem to be any color option in the universal print driver to set. The test page when i set it up had color on it, but that's it.
When opening printer properties, the initial 'General' tab has the 'Features' section which includes 'Color: No'.
Any way to change this setting?
02-12-2009 09:24 AM
Thanks for your post
You can try the following link, there are three universal drivers available and suggest trying each of them to address your problem at the following link
Also suggest posting your question in the business support forum for LaserJets at the following link:
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02-19-2009 10:48 AM
02-28-2009 06:57 AM
Non of those drivers work.
Instead, disconnect printer, go to add printer. chose the printer type HP, in the list chose the 2800 series driver and install. now connect printer and it should print fine.
the hp software does not work with vista, so you will not have a lot of the all in one function on the pc.