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D' |hpzsetup.exe" " f " ".\autorun-usb.inf" "-w Stub " " 131532 (519 Views)
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smell40 Tutor
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smell40
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Registered: ‎06-03-2010
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D' |hpzsetup.exe" " f " ".\autorun-usb.inf" "-w Stub " " 131532

‎01-11-2012 01:36 PM

This is the error I get when I try to install my HP Officejet 650 AIO.

Please Help!

 

TH02A220K905G3

 

CB815A

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Top Student AriM Top Student
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AriM
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Re: D' |hpzsetup.exe" " f " ".\autorun-usb.inf" "-w Stub " "

‎01-11-2012 01:46 PM

Hi, I'm sorry you're having problems installing.  I think I need a little more information to tell what is happening.  What error message or number is in the middle of the error message box you see when attempting to install?

 

Without knowing more, I might suggest starting with the following document, which is a good document to follow for installation errors:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02266980&tmp_task=solveCategory&cc=us&dlc=en&la...

 

Although I am an HP employee, I am speaking for myself and not for HP.
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smell40 Tutor
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smell40
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Re: D' |hpzsetup.exe" " f " ".\autorun-usb.inf" "-w Stub " "

‎01-11-2012 01:59 PM

the number that follows is 131532 and it says Fatal Error during installation.

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Top Student AriM Top Student
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AriM
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Re: D' |hpzsetup.exe" " f " ".\autorun-usb.inf" "-w Stub " "

‎01-11-2012 02:07 PM

For Fatal Error During Installation messages, following the document to which I linked may help get the install to succeed.

 

Although I am an HP employee, I am speaking for myself and not for HP.
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