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01-11-2012 11:23 AM
I have an HP Photosmart 7850. An icon appeared inthe system tray from HP advising of available updates to software. I opted to download and install the several updates offered, the last of which had to do with improving communication between computer and printer. All other updates were fine, but during install of last update, computer locked up halfway thru "DOT4 scrubber" and required a reboot. Comp. no longer talks to printer at all. Running XP sp2. Help?