HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Deskjet 870Cxi Windows 7 (98 Views)
Reply
Reply
Topic Options
rodtempleton268 Student
Student
rodtempleton268
Posts: 1
Registered: ‎04-22-2012
Message 1 of 1 (98 Views)
Report Inappropriate Content

Deskjet 870Cxi Windows 7

‎04-22-2012 08:19 PM

I have a Deskjet 870Cxi that I was just given and I'm trying to connect it to my 32-bit Windows 7 machine.  According to the HP site, the printer should be detected and there should be no need to install drivers for the printer.

 

This doesn't happen.

 

When I try to add the printer, neither the 870 nor the 8700 series are even listed.  One other thing that I should mention with regards to this printer is that it does not have a USB connection.  Parallel only.  I'm using a known good cable, and I do have another parallel printer that does occasionally get used with this machine, so I know that the port works as well.

 

I would appreciate any advice on how I can get this printer working, please.

 

Cheers,

Rod Templeton

0
Reply
0
Please use plain text.