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Re: Encountered Fatal Error when installing driver (503 Views)
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Zain-Abdullah Student
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Zain-Abdullah
Posts: 2
Registered: ‎04-01-2012
Message 1 of 4 (528 Views)
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Encountered Fatal Error when installing driver

‎04-01-2012 11:58 PM

When installng HP OfficeJuet 4500 (Wireless) Full appl, error showing "failed to register HPSLPSVC32.dll".

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pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 2 of 4 (518 Views)
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Re: Encountered Fatal Error when installing driver

‎04-03-2012 05:45 AM

Hi Zain_Abdullah,

 

Follow the steps in the document below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02266980&tmp_task=solveCategory&cc=us&dlc=en&la...

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Zain-Abdullah Student
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Zain-Abdullah
Posts: 2
Registered: ‎04-01-2012
Message 3 of 4 (512 Views)
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Re: Encountered Fatal Error when installing driver

‎04-03-2012 06:36 PM

Below is the text of error that I encountered:

"Product: Network -- Error 1904. Module C:\Program Files\HP\Digital Imaging\bin\HPSLPSVC32.DLL failed to register.  HRESULT -2147467259.  Contact your support personnel."

 

I have not been able to find the resolution yet.

 

Hope you can help.

 

Regards

Zain

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pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 4 of 4 (503 Views)
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Re: Encountered Fatal Error when installing driver

‎04-04-2012 05:11 AM

Hi Zain_Abdullah,

 

Download the following tool, and after you have ran it try installing the printer again. Let me know if you are successfully able to get the printer installed.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-24444-2&cc=us&dlc=en&lc=en&...

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01524780&lc=en&cc=us&dlc=en&product=5076464

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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