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Joe, so your printer is connected wirelessly, but you cannot communicate with your computer to your printer - is this right?
First, is your printer and your computer on the same network? If not, that is necessary for wireless communication to occur. Make sure that they both have the same SSID.
Second, if they do, then we can try performing a network reset to jump start the connection. Simply turn off the printer and the computer and unplug the router for ten seconds. Plug the router back in and wait for the status lights to blink normally, then power the printer and the computer back on.
Try checking the network again for the printer.
Let me know if this helps!
First, is your printer and your computer on the same network? If not, that is necessary for wireless communication to occur. Make sure that they both have the same SSID.
Second, if they do, then we can try performing a network reset to jump start the connection. Simply turn off the printer and the computer and unplug the router for ten seconds. Plug the router back in and wait for the status lights to blink normally, then power the printer and the computer back on.
Try checking the network again for the printer.
Let me know if this helps!
