This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Error 0x0000007e trying to install lj1022 on network computer (322 Views)
Reply
Honor Student
Lincmb1
Posts: 5
Registered: ‎04-08-2012
Message 1 of 8 (365 Views)

Error 0x0000007e trying to install lj1022 on network computer

I am trying to install a shared (USB cable connected, non-wireless)  printer to another Win 7 computer on the wireless network, and keep getting error 0x0000007e. I have tried to connect both as a network printer ("add a printer" sees the it) and local printer using \\computer\printer sharing name, but always comes up as Windows cannot connect. I have run registry cleaners, MS Firewall fixer, CCleaner, and  Malwarebytes on both Win 7 machines, but nothing seems to help.

I would appreciate any assistance to solve this problem.

Please use plain text.
HP
pcwizard
Posts: 10,228
Registered: ‎12-31-2009
Message 2 of 8 (352 Views)

Re: Error 0x0000007e trying to install lj1022 on network computer

Hi Lincmb1,

 

The error message is a Microsoft error, follow the steps in the KB document below.

 

http://support.microsoft.com/kb/979538

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.
Honor Student
Lincmb1
Posts: 5
Registered: ‎04-08-2012
Message 3 of 8 (348 Views)

Re: Error 0x0000007e trying to install lj1022 on network computer

This update is not applicable to my computer, so sayeth Microsoft.

 

Please use plain text.
HP
pcwizard
Posts: 10,228
Registered: ‎12-31-2009
Message 4 of 8 (344 Views)

Re: Error 0x0000007e trying to install lj1022 on network computer

Hi Lincmb1,

 

I appoligize the KB document was related to video. Please check out the following document below.

 

http://support.microsoft.com/kb/982728/en-us

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.
Honor Student
Lincmb1
Posts: 5
Registered: ‎04-08-2012
Message 5 of 8 (337 Views)

Re: Error 0x0000007e trying to install lj1022 on network computer

Thanks, but this one also is not applicable to my computer.

 

LincMark

 

Please use plain text.
HP
pcwizard
Posts: 10,228
Registered: ‎12-31-2009
Message 6 of 8 (334 Views)

Re: Error 0x0000007e trying to install lj1022 on network computer

Hi Lincmb1,

 

Does the printer work correctly on each computer?

 

 

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.
Honor Student
Lincmb1
Posts: 5
Registered: ‎04-08-2012
Message 7 of 8 (322 Views)

Re: Error 0x0000007e trying to install lj1022 on network computer

Yes, I finally got it connected directly on the other computer, but still get the same error when trying to connect on the wireless network.

 

Lincmark

 

Please use plain text.
HP
pcwizard
Posts: 10,228
Registered: ‎12-31-2009
Message 8 of 8 (310 Views)

Re: Error 0x0000007e trying to install lj1022 on network computer

Hi Lincmb1,

 

If the printer works on both computers before you try and print share them then you will need to contact Microsoft about the print sharing error you are getting.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.