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Re: F2210: Fatal Error 1714 (3052 Views)
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TGC Student
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TGC
Posts: 2
Registered: ‎04-07-2009
Message 1 of 2 (3,060 Views)
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F2210: Fatal Error 1714

‎04-09-2009 01:53 PM

I had a PSC1210v. Tried to replace it with an F2210, but when I try to install the software, I get a Fatal Error 1714 and something about an MSI.scan. I've been to the support page which recommended a patch for the error message. However, when I get to the software & driver page, there's no patch.

 

I've been round and round with support over this issue. They keep telling me to remove the 1210v software, but there's none on my computer that I can find. It's got to the point where support gave up.

 

Now I'm stuck with no printer and two boat anchors. I can't afford to get real support. What should I do?

 

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SandyD
Posts: 948
Registered: ‎11-14-2008
Message 2 of 2 (3,052 Views)
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Re: F2210: Fatal Error 1714

‎04-09-2009 03:47 PM

Hi TGC, 

 

Since this thread was already posted here, there is no need to repost it.  I am going to close this copy and ask that everyone post in the original thread.

SandyD
HP Support Forums Moderator

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