- HP Support Forum Home
- >
- Printers & All-In-Ones
- >
- Print Install/Setup
- >
- Re: Failed installation due to missing USB.inf
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Failed installati on due to missing USB.inf
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-13-2010 09:23 AM
HP F335 all in one printer worked on a laptop with Windows XP service pack 3. We tried to install printer on another computer also using Windows XP service pack 3 but installation failed after about 12% due to missing USB.inf file. Cannot locater this file on hard drive or on the original XP installation CD. Both Dell computers about 3 years old.
Solved! Go to Solution.
Re: Failed installati on due to missing USB.inf
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-15-2010 09:44 AM
Bikeman49 wrote:HP F335 all in one printer worked on a laptop with Windows XP service pack 3. We tried to install printer on another computer also using Windows XP service pack 3 but installation failed after about 12% due to missing USB.inf file. Cannot locater this file on hard drive or on the original XP installation CD. Both Dell computers about 3 years old.
The fix turned out to be solution #2 of http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&
Re: Failed installati on due to missing USB.inf
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-30-2012 04:50 PM
I also is trying to install a four in one printer and it comes up with a msg saying missing usb.inf file, I went an enabled show hidden files. I re-installed my printer, and put the disk in for the driver, but still cannot install my printer. What would be my next step. Please help, I just bought two new hp officejet 4620 printers for my home office.
ccox2867
Re: Failed installati on due to missing USB.inf
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
08-03-2012 07:29 AM
Have there been any replies to this error message? I'm trying to install HP photosmart Print Scan Copy on HP Pavillion dv 8000 and says missing USB.inf file from windows.
Re: Failed installati on due to missing USB.inf
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
08-21-2012 12:41 PM
The links would continue to be helpful to users IF HP DIDN'T TAKE DOWN THE PAGES THEY LINK TO. They are no use at all when the pages are gone even though we still need the solutions they contain.
Re: Failed installati on due to missing USB.inf
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
02-17-2013 03:22 AM
I have failed to install an HP 3520 printer. an error message suggests that there are operating systems missing, specifically
c:\windows\inf\usb.inf
c:\windows\inf\usb print.inf
and related others
Other printers have loaded perfectly what do I have to do to get this one working?
