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Re: HP 5514 admin password (392 Views)
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Tutor
MREnder
Posts: 13
Registered: ‎02-08-2009
Message 1 of 18 (423 Views)

HP 5514 admin password

O do not remember setting up the administrator password. I can not access settings such as security etc. What is the default password or how do I do a password reset??
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Distinguished Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 2 of 18 (406 Views)

Re: HP 5514 admin password

Hello MREnder

 

What is the exact product number of your printer?

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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Tutor
MREnder
Posts: 13
Registered: ‎02-08-2009
Message 3 of 18 (400 Views)

Re: HP 5514 admin password

The product number is CQ183A , Model 5510d B11h Thanks for the reply my bad should have put that in first post.
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HP
pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 4 of 18 (395 Views)

Re: HP 5514 admin password

Hi MREnder,

 

Check your private messages for additional troubleshooting. Let me know if the issue has been resolved?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Tutor
MREnder
Posts: 13
Registered: ‎02-08-2009
Message 5 of 18 (392 Views)

Re: HP 5514 admin password

Thank you for the reply, It is doing the same thing. Is there a default password? If so I do not have it, the box this came in may have been opened and I do not have the Manual. Additionally, I had to setup eprint all over again including a new address for eprint services; don't mind this just need to remember the new one
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HP
pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 6 of 18 (388 Views)

Re: HP 5514 admin password

Hi MREnder,

 

Where is it asking for a password?

 

Do you have the printer installed on your computer?

 

Can you print & scan?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Tutor
MREnder
Posts: 13
Registered: ‎02-08-2009
Message 7 of 18 (377 Views)

Re: HP 5514 admin password

When I click on printer icon in devices and printers then select HP eprint center (web connected solutions) then the settings tab it displays a box with the following message, A username and password are being requested by http://192.168.1.114. The site says: "admin" This is getting to be a major pain, it seems no one from HP realizes that certain settings require a password, even phone support had trouble understanding the issue. As stated before, I think I am missing a manual that may mention the default password if there is one. I have tried the login for the eprint site etc. Kind of hard when it never asks for a password or gives the option to set one up. Yes it is installed, prints and scans even eprint works.
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Tutor
MREnder
Posts: 13
Registered: ‎02-08-2009
Message 8 of 18 (376 Views)

Re: HP 5514 admin password

When I click on printer icon in devices and printers then select HP eprint center Sorry it is when I select eprint setup not HP eprint center.
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HP
pcwizard
Posts: 10,201
Registered: ‎12-31-2009
Message 9 of 18 (375 Views)

Re: HP 5514 admin password

Hi MREnder,

 

Take a screenshot of the screen you are referring, and then attach it to this post for me to review.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.
Tutor
MREnder
Posts: 13
Registered: ‎02-08-2009
Message 10 of 18 (367 Views)

Re: HP 5514 admin password

Capture1.JPG

 

Capture2.JPG

 

Hope this helps did not see option to attach

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