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HP 6500 - Windows 7 Only Cancel Button at Clt+Alt+Del (294 Views)
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GazUK Student
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GazUK
Posts: 1
Registered: ‎03-08-2011
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HP 6500 - Windows 7 Only Cancel Button at Clt+Alt+Del

‎03-08-2011 07:05 AM

Hi,

 

We have a fleet of X201 Tablet Laptops and We use the HP Officejet 6500 Printer.

 

As soon as version 14.00 of the driver is installed on these machines upon restart rather than a username to click onto to login at Clt+Alt+Del a cancel button is displayed.

 

The only work around we have found is to rebuild the laptop and then install an earlier version of the 6500 driver.

 

What is causing this and how do we fix it as some users are installing the latest driver themselfs and breaking the laptops.

 

 

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