HP 6500A driver refuses to install on Windows Home Server 2011

[RichJ12]

Your driver software expects specific OS systems.  Windows Home Server 2011 is based on Windows Server 2008 R2.  There is no reason for the driver software to refuse to install on WHS 2011 but it does. (64 bit)

How do I get the drivers to install, or get the basic .inf and associated drivers directly and not use the msi.

Thanks.

[pcwizard]

Hi RichJ12,

The operating system is not supported on this printer. You may want to try installing the 990c driver for basic printing.

USB

Follow the instructions below.

1. Open devices and printer

2. Click Add a printer

3. Click Add a local printer

4. From the Use existing port select the USB option, and then click next

5. Click on the Windows Update button to get all support window 7 drivers updated

6. Once update is finished. Click on HP from left menu, and then select the Deskjet 990c from the right menu, and then click next. 

7. Follow the remaining instructions to complete the installation. 

Once you have the 990c printer added make sure it is the default printer, and then try printing to your Deskjet 3050 printer using this driver. Let me know if you have the same issue?

Wireless

Follow the instructions below.

1. Open devices and printer

2. Click Add a printer

3. Click Add a local printer

4. From the Use existing port select the USB option, and then click next

5. Click on the Windows Update button to get all support window 7 drivers updated

6. Once update is finished. Click on HP from left menu, and then select the Deskjet 990c from the right menu, and then click next. 

7. Follow the remaining instructions to complete the installation. 

8. Open Printers folder

9. Right click on Photosmart 5510, and then select Properties

10. Click on the Advanced Tab

11. Click on the drop down arrow under Driver to change to the 990c driver, and then click ok to accept the new driver.

Try printing to your Photosmart 5510 printer using this driver. Let me know if you have the same issue?