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Hey there Blue-sage. Let's uninstall with the 'scrubber option' like this:
1. Go to Applications/Hewlett Packard/ click on HP Uninstaller and click Continue
2. Highlight your device on the left pane
3. Hold the Ctrl, Opt and Cmd keys and click on Uninstall
4. There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
5. Click Continue and let it finish
Now, run a Software Update. This can be done by clicking the Apple in the top left of the screen then clicking Software Updates.
Finally, download and install the software from here.
Let me know how this works for you!
Ok. Above you wrote Snow Leopard but also wrote 10.7. Snow Leopard is actually 10.6 and Lion is 10.7. Do you know which is the correct one? You can find it by going to the Apple icon in the top left, then selecting "About This Mac."
Let me what the version number. Im guessing you are using 10.7 and not 10.6.
Hum. Sounds like some how old components are getting left behind. Try this:
) Manually delete the folder /Library/Printers/hp/Utilities
2) Re-install the software from here: HP Photosmart AiO Full Feature Software and Drivers - Mac OS X v10.6
