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02-12-2012 10:38 AM
Hi, I purchase the HP C4820 Photosmart scanner/printer a while a go, but recently tried to use the scanner, however when I do I get the following message "An Error Occurred whilst saving to the chosen file location" What can i do to fix this
02-13-2012 02:24 PM
Try this utility:
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
02-25-2012 08:54 AM
Thank you for the link to the system diognostic tool, I have run this software three times now (downloading the latest copy every time, I still get the error message when the scan has finished stating "an error occurred saving images to the chosen file location".
If I did a re-install of the software would this work?